Return/Refund and Shipping Policy

Return & Refund Policy

We understand that sometimes things don’t work out — and that’s okay! If you're not satisfied with your purchase, you can request a return or exchange within 7 days of delivery.

How to Initiate a Return

Since we are a very small business, we can only accept returns if the product is damaged while shipping, hence please be mindful and deliberate before placing an order. We kindly request you to record an unboxing video when opening your package. This will be helpful in case you need to return the product due to any damage caused during shipping. To start the return/refund process send us a mail on rawbhoomi@gmail.com.

Shipping the Item Back

We will try to arrange a reverse pickup for you which can take a while.

Conditions for Return

Items must be returned in unused condition. Once we receive and inspect the item, we’ll proceed with your refund.

Refund Details

Refunds will be credited to the original payment method and apply to the product value only.

Please note: Charges for gift wrapping, COD or custom duties are non-refundable.

Thank you for understanding and supporting a small handmade business! If you have any questions, feel free to reach out via email.

 

Shipping Policy

We require 5 to 7 days to deliver your order. Good things need not take a long time!